Returns Policy

If for any reason you are unhappy with your purchase from the ICPKP website, you may return it within 30 Days of purchase for a full refund, subject to the following conditions:

  • Return postage/shipping is at the buyers expense.
  • Returned goods must be in original condition to qualify for refund (unless they were damaged by postal service prior to original delivery, see below).
  • We reserve the right to charge a restocking fee of 20% of the original purchase on products returned in less than original condition.

Goods damaged in transit

Where goods arrive to you damaged, please do the following:

  • Report it to us quickly, accurately describing the damage.
  • retain the original packaging
  • Send us clear photographs of the damage

An insurance claim will be lodged with the shipping company and replacement product dispatched on approval.